The NDRRMC and ERIC jointly expressed their intention to formalize the delivery of digital automation services through partnership and collaboration. This will provide the NDRRMC, particularly the National Response Cluster with technical expertise on Information Communications Technology through the development of the following tools:
- ResponseOps.PH – an online collaboration platform and information management system (IMS) customized to the needs, procedures, and protocols of Emergency Response Pillar.
- The IMS is a ticketing system that addresses all calls for assistance submitted to the Response Cluster during emergency operations.
- Rapid Damage Assessment and Needs Analysis automation to facilitate the immediate gathering of necessary information on damages and needs in disaster-stricken areas.
“These tools shall provide reliable information which the NDRRMC can use in making sound and timely decisions during disaster operations. This cooperation with ERIC is part of the NDRRMC’s continuous effort to ensure the protection and welfare of the people during disasters or emergencies” said Usec Pama.
ERIC is a group of IT professionals who volunteered their expertise on Information Communications and Management during disaster response. They cater information from victims and responders, from government and NGOs, from local and international organizations and organize them into a unified situation awareness platform which could be used by the NDRRMC.